Claims 1 (Desktop)
Claims 2 (Mobile)

We know that it’s never an easy time when your customers need to file a claim. That’s why we offer programs designed to simplify the process and minimize the downtime your customers’ experience.

Our award-winning claims team is available to you and your customers 24 hours a day, 7 days a week, 365 days a year. Build your reputation as a trustworthy agent, improve customer retention, and boost referrals by delivering a positive claims experience.

Some of our noteworthy claims programs include:

Claims 2

Smart Total Loss Program

Many insurance companies require customers to bring their vehicle into a repair shop in order to investigate the damages. Our Smart Total Loss program allows your customers to settle within hours without a physical inspection. Total loss is agreed upon minus the deductible. With no need to wait or tow their vehicle anywhere, this program is a true value add for MetLife Auto & Home® customers.

Claims 3

Choice Express®

The Choice Express℠ program allows your customers to use their smartphones to submit pictures and receive an estimate in less than four hours. All we need to get started is a picture of their VIN, one showing mileage, and a few of the damage.

They can even use the app to email the estimate to their repair shop and choose how they want to receive their funds: electronic transfer to their bank account or a check by mail.

Claims 4

Prepaid MasterCard

Once a claim is ready for payment, customers will receive a Prepaid MasterCard with all or part of their claim proceeds loaded. The funds on this secure, easy-to-use card are available for immediate use, which means no more “waiting for a check.”

Is a partnership right for you?

Ready to take the first step in the process?

Contact us